REPORTS TO: General Manager Ops
& General Manager - Housekeeping
Under the general guidance and supervision of the General / Unit
Manager, and within the
limits of the Multiplex policies & procedures, is
responsible for the smooth and efficient running and the administration of the
housekeeping services ensuring the highest standards of sanitation, safety,
comfort and aesthetics, and directs all housekeeping projects and programs.
Â Uses objectives set by management as a guide in planning more
specific, measurable goals.
Â Is knowledgeable of personnel administration, sanitation, preventive
maintenance, uniform issue and control, fabrics and linens, cleaning chemicals,
cleaning contracts, design, public area cleaning procedures, scheduling and
Â DUTIES AND RESPONSIBILITIES
1.Â Be responsible for developing
departmental policies and procedures by which the highest possible degree of
cleanliness, maintenance, and aesthetic value is achieved.
2.Be flexible when establishing
staffing patterns that permit each department to reach its goals within the
limits of the budget plan.
3.Inspect and patrol all
housekeeping concerned areas frequently to check and confirm the quality
4.Stand by in case of emergency,
i.e. flooding, earthquake, etc.
5.Ensure that all housekeeping
staff carry out their cleaning tasks in a consistent manner, assuring
conformity to standards by constant inspection.
6.Review staff performance in
areas of discipline, termination, and promotion, and develop departmental
Â 7.Enforce the standard of
grooming, courteous service, meeting and exceeding customer expectations.
Â 8.Maintain a smooth, timely
communication between departments.
Control the overhead expenses and remains within
the budget. Produces monthly reports on preventive maintenance and analysis of
loss/usage per area on every major expense category including but not limited
to labour, chemicals, supplies, linens,Â
Control the overhead expenses and remains within the budget.Â